M.S. Krishnan
M.S. Krishnan
Accenture Professor of Computer Information Systems, Professor of Technology and Operations
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The personalization privacy paradox: An empirical evaluation of information transparency and the willingness to be profiled online for personalization
NF Awad, MS Krishnan
MIS quarterly, 13-28, 2006
Customer satisfaction and stock prices: High returns, low risk
C Fornell, S Mithas, FV Morgeson III, MS Krishnan
Journal of marketing 70 (1), 3-14, 2006
The new age of innovation
CK Prahalad, MS Krishnan
McGraw-Hill Professional Publishing, 2008
Where do capabilities come from and how do they matter? A study in the software services industry
SK Ethiraj, P Kale, MS Krishnan, JV Singh
Strategic management journal 26 (1), 25-45, 2005
Why do customer relationship management applications affect customer satisfaction?
S Mithas, MS Krishnan, C Fornell
Journal of marketing 69 (4), 201-209, 2005
Empirical analysis of ck metrics for object-oriented design complexity: Implications for software defects
R Subramanyam, MS Krishnan
IEEE Transactions on software engineering 29 (4), 297-310, 2003
Effects of process maturity on quality, cycle time, and effort in software product development
DE Harter, MS Krishnan, SA Slaughter
Management science 46 (4), 451-466, 2000
Contracts in offshore software development: An empirical analysis
A Gopal, K Sivaramakrishnan, MS Krishnan, T Mukhopadhyay
Management Science 49 (12), 1671-1683, 2003
An empirical analysis of productivity and quality in software products
MS Krishnan, CH Kriebel, S Kekre, T Mukhopadhyay
Management science 46 (6), 745-759, 2000
Evaluating the cost of software quality
SA Slaughter, DE Harter, MS Krishnan
Communications of the ACM 41 (8), 67-73, 1998
Customer satisfaction for financial services: the role of products, services, and information technology
MS Krishnan, V Ramaswamy, MC Meyer, P Damien
Management science 45 (9), 1194-1209, 1999
How does radical collocation help a team succeed?
S Teasley, L Covi, MS Krishnan, JS Olson
Proceedings of the 2000 ACM conference on Computer supported cooperative …, 2000
Leveraging customer involvement for fueling innovation
TJV Saldanha, S Mithas, MS Krishnan
MIS quarterly 41 (1), 267-286, 2017
The dynamic synchronization of strategy and information technology
CK Prahalad, MS Krishnan
MIT Sloan management review, 2002
The role of software processes and communication in offshore software development
A Gopal, T Mukhopadhyay, MS Krishnan
Communications of the ACM 45 (4), 193-200, 2002
Integrated digital twin and blockchain framework to support accountable information sharing in construction projects
D Lee, SH Lee, N Masoud, MS Krishnan, VC Li
Automation in construction 127, 103688, 2021
Designing web sites for customer loyalty across business domains: A multilevel analysis
S Mithas, N Ramasubbu, MS Krishnan, C Fornell
Journal of management information systems 23 (3), 97-127, 2006
The new meaning of quality in the information age
CK Prahalad, MS Krishnan
Harvard business review 77 (5), 109-109, 1999
Nowa era innowacji
CK Prahalad, MS Krishnan
Wydawnictwa Profesjonalne PWN, 2010
Drivers of customer satisfaction for software products: implications for design and service support
S Kekre, MS Krishnan, K Srinivasan
Management science 41 (9), 1456-1470, 1995
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